Most furniture is knocked down, flat-packed that requires customer assembly. Tools, parts, and assembly manuals are all given.
Self-assembly is not hard, except for sideboards and cabinets that might take more effort.
KL, Selangor
We provide optional Delivery and Installation services. Delivery within 2 weeks!
Order Amount
|
Delivery
|
Installation
|
RM3000 or more
|
Free
|
N/A |
Less than 3000 |
RM70
|
N/A |
P.S. Self pick-up from our showroom can be done - no delivery charges.
Other States
The minimal order for other states (outside KL, Selangor) is RM800. We currently do not have delivery services for orders less than RM800.
If you really need assistance in installation, please contact us.
Order Amount
|
Delivery
|
Installation
|
RM800 or more
|
RM150
|
N/A
|
Less than RM800
|
N/A
|
N/A
|
For delivery time, it is strictly based on our truck's schedule. After an order, we will reach out via WhatsApp text to inform you an accurate delivery time. You will receive your order in 1 - 3 weeks, depending on the area.
Singapore and East Malaysia (Sabah & Sarawak)
Please contact us for a special arrangement.
If you have any further questions, please click the WhatsApp button to chat with us.
If you're not satisfied with your purchase, we are here to help. Here is our standard return and refund policy:
If you placed your order but the goods had already been shipped out by us;
-
Return products within 7 days after delivery.
-
New condition and unused.
-
Packaging for returns should be as good as the original packaging.
-
Return shipping should be arranged and paid by customers.
-
We charge a restocking fee of 18% of the price you paid for the item.
-
Refunded Amount = Paid Price - Delivery Fee - Restocking Fee (18% of Paid Price).
-
Refund is not applicable for goods lost or damaged during return shipping.
-
Refunds will be made after we received the returned goods.
If you placed your order but the goods have not been shipped yet,
- Contact us for purchase cancellation.
- Administration fees (RM50.00) in addition to transaction fees charged by financial intermediary will be deducted from your refund.
You could check whether your order has been shipped by contacting us. If you have any inquiries, just click on our WhatsApp button and our staff will assist you.
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